Purchase Terms

Welcome to zealinx.com, the online store for all your security-related product needs. Before you shop with us, please take a moment to review our Purchase Terms. By placing an order on zealinx.com, you agree to these terms and our delivery policy.

We may update these terms at any time without notice, so we recommend staying up to date with the latest version on our website. Additionally, we reserve the right to update or change content or functions on zealinx.com without prior notice.

Ordering, Changing, and Cancelling Made Easy

Once you’ve completed your order and we have received it, we will send you an order confirmation via email. Please note that this confirmation does not mean the purchase agreement has been finalized. However, you can contact our customer support to make changes or cancel your order before it is planned for delivery. Please note that once your order is confirmed, it cannot be canceled.

Product Information and Replacements

We strive to provide accurate product information on zealinx.com, but for complete details, please refer to the packaging. From time to time, there may be errors in product descriptions or images. We also reserve the right to remove products from our range.

In the event that an item you ordered is not available, we will replace it with an equivalent product. You always pay the lowest price between the ordered item and the replacement.

Fees and Payment

When shopping with us, please be aware that there is a picking fee for e-commerce orders. Additionally, a delivery fee will be charged to bring the goods to the nearest parking area. However, some areas qualify for free delivery based on the order value. Check our website for details specific to your area.

Payment should be made after the products are packed but before the order is delivered. Please show the payment confirmation to the delivery person upon receipt. We may provide coupons or arrange for return payment if there are any discrepancies between the goods delivered and the payment made.

Home Delivery Commitment

At zealinx Services Private Limited, we are committed to delivering your order at home through logistics. However, please note that circumstances beyond our control, such as weather conditions or natural disasters, may impact our ability to fulfill our commitments. Rest assured, we will do our best to carry out our commitments and provide compensation where possible.

Complaints and Customer Service

If you encounter any issues or wish to make a complaint about a product, please contact our customer service as soon as possible, but no later than 14 days after discovering the fault. We are here to help and will send a discount or arrange for a solution to address your concerns.

Shop with Confidence at zealinx.com, where your satisfaction is our priority!